top of page

Privacy Policy

Introduction

At Specialist Technologies and Tactics, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (GDPR) and other relevant laws.

Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, address, and other contact details.

  • Financial Information: Payment details and billing information.

  • Technical Information: IP address, browser type, operating system, and other technical details when you access our website.

  • Usage Information: Details about your use of our services, including traffic data, location data, and other communication data.

How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To deliver the products and services you have requested from us.

  • Customer Support: To respond to your inquiries, process your requests, and provide customer support.

  • Marketing: To send promotional materials, newsletters, and other communications that may be of interest to you, subject to your consent.

  • Improving Services: To analyse and improve our services, website, and customer experience.

  • Legal Compliance: To comply with legal obligations and protect our legal rights.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, email delivery, and marketing support.

  • Legal Requirements: Authorities or legal entities when required by law or to protect our rights.

​

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize your data.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

  • Access: You have the right to request access to your personal data.

  • Rectification: You have the right to request correction of inaccurate or incomplete data.

  • Erasure: You have the right to request deletion of your personal data under certain conditions.

  • Restriction: You have the right to request restriction of processing your data.

  • Portability: You have the right to receive your data in a structured, commonly used format and transfer it to another controller.

  • Objection: You have the right to object to the processing of your data under certain conditions.

  • Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other appropriate channels.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

  • Email: [customer service email]

  • Phone: [customer service phone number]

  • Address: [Your Company Address]

bottom of page